By Blair Shiver, Midmarket CIO Journal Staff Writer The final nominees were announced this week for the Award of Excellence in the Office of Midmarket CIO. Created to recognize powerful collaborations between technology vendors and enterprise IT teams that yielded outstanding benefits for their midmarket organization, a winner will be chosen and honored Tuesday, Oct. 29 in Tucson at the conclusion of Fall 2013 Midmarket CIO Forum.”Every day, we work closely with the most innovative minds in the midmarket,” said Hilary Badoian, EVP of Boardroom Events, producers of the Midmarket CIO Forum. “This award recognizes one individual who has stood out amongst this group of pioneers in the IT field.”Both IT executives and their peers submitted nominations for this prestigious award. The winner will be selected by a panel of peers CIOs based on: the nature, breadth and complexity of the project; the results of the project measured in terms of performance improvement and financial benefit; and the ability to characterize the project and effectively communicate its significance.We are honored to recognize these finalists and highlight their accomplishments!
Lea Deesing, CIO, City of Riverside. With nearly three decades in IT, half of that spent in management, Deesing leads an award winning team of technical staff who have made a considerable difference in the use of technology within the city. A $1.6 billion investment resulted in more completion of city projects in the past five years than in the previous 30, and among those were 10 initiatives embarked on by the only recently established office of the CIO.Affiliated Computer Services (ACS), a Xerox company and Riverside’s technology services partner, manages, operates and supports Riverside’s data centers, networks, applications, help desk and client/user services – many of which were previously operating independently and not utilizing IT or Communications Technology as competitively as peer cities. Perhaps the most successful of all the initiatives in the Riverside Renaissance is the intern program currently managed by Xerox. Six former interns now work for Xerox in support of the city; three were named Interns of the Year; and two formerly at-risk youth are now full time Xerox employees.
Jerry Howard, VP of IT, Irving Materials, Inc. Irving Materials, Inc. is the largest privately held construction materials company in the US, so when the economy contracted several years ago, Howard sought cost saving measures across the 140 concrete plant locations, 20 aggregate locations and large scale general contracting company.”With about 30 independent phone or local exchange carriers (LECs) providers, our fixed costs (phone lines) and management costs were very high. Since the phone is the sole method of ordering our products, reliability and quality could not be sacrificed with any solution we would consider.”After evaluating several VoIP solution providers, 8×8 was best suited to handle IMI’s size and complexity as well as provide reliable service with redundancy and built-in flexibility. To date, his team has converted over 600 land lines to VoIP for a cost savings of well over $400,000 per year and improved service capabilities.
Jason Kasch, CIO, STRUCTURAL. Founded in 1976, STRUCTURAL has earned recognition as one of the industry’s leading specialty contractors and is currently ranked no. 27 in Engineering News-Record (ENR) magazine’s list of the Top 600 Specialty Contractors. With locations nationwide and in select international markets, STRUCTURAL serves the commercial/government, industrial, energy and transportation markets.However, their legacy system supporting more than 2,000 employees across 30 global locations had a range of shortcomings associated with premises-based communications system responsible for supporting more than 850 traditional desktop phones and an additional 800+ mobile devices.Thinking Phone Networks and STRUCTURAL teamed to develop and implement a comprehensive Unified Communications strategy leveraging cloud deployment, achieving a cost savings of $100K+ in year two of deployment with a half million projected cost savings by year five.
Cory Mason, Director of Global IT, Twin Disc. Twin Disc, Inc. is an international manufacturer and distributor of heavy-duty, off-highway power transmission equipment, supplying the commercial, pleasure craft and military segments of the marine market as well as agricultural, all-terrain specialty vehicles and military applications.With 18 global network locations each operating their own business system and hardware and seven different ERPs employed company-wide, Mason and his modest team were challenged with monitoring and supporting global infrastructure.OmniCenter from Netreo was found to be the only tool that met all of Twin Disc’s criteria, providing alerts of device failure and allowing data to conduct network analysis on demand without dedicated staff or spending.”The power of what has been developed through an excellent collaboration with Netreo will serve the company for years, and it was an extremely cost effective solution,” Mason said.
Mark Kocour, CIO/Associate Principal, ZS Associates, Inc. With more than 2,500 employees globally – over half of whom reside in India – ZS Associates, an international sales and marketing consultant, was challenged with rapid growth rates and sought a collaboration solution in the cloud with a managed services provider with the goals of improved reliability, scalability and improved client credibility.”Working with West IP and Cisco, we implemented our current IP Telephony solution along with the vmail system on a global basis over the last six months,” Kocour explained. “We also rolled out Jabber – both desktop smartphone enabled. We’ve migrated from Lotus Notes to Outlook and Exchange.The integration between that product, the Jabber product and the IP telephony product was a natural fit.”Additionally, ZS rolled out over 1,000 iPhones and Android devices using Good Technology for a secured container on the smart phones, bridging the gap between secure business use and allowing for personal use.