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Monthly Archive for: "March, 2014"

Bridge the Gap between Service Management and Disaster Recovery

Contributed by Info-Tech Research Group   Treating DR as a separate entity outside of normal IT operations leaves organizations vulnerable to less dramatic – but far more common – causes of extended service interruptions. Disasters need to be reviewed on a continuum – from isolated service interruptions (e.g. disk failure) to “the building is on […]
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Increasing Services Despite Budget Cuts

In Cloud Posted
By Blair Shiver, Midmarket CIO Journal Staff Writer   For years, business travelers and college students alike could connect with the office and conduct research nearly anywhere for the price of a cup of coffee. But as hotels that offered free Wi-Fi began upgrading their infrastructure to attract more guests and Starbucks needed to turn […]
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